GDPR Compliance

We are french, european and we have evolved within a strict regulatory framework relative to privacy and personal data protection. We didn’t wait for the entry into force of the new EU regulation to address this crucial issue ; From our point of view, offering a service that is not fully compliant with EU legislation is not an option.  

Our commitment : a GDPR compliant tool

ItsAlive relies on a network of legal experts working closely with our engineers in order to carry out an audit of the service’s global functioning and to undertake the necessary corrective measures. Every update of the tool is reviewed, from the first steps to the practical implementation.

The service that we offer deals necessarily with personal data. By placing privacy at the heart of our product’s conception, we provide our customers and end users with sufficient guarantees from the very beginning and all along our relationship.

Of course, we carry out a systematic regulatory watch to anticipate legislation changes.

Our concrete actions for ItsAlive

  • We have updated Our Privacy Policy.
  • We have appointed a Data Protection Officer , whose mission is to ensure and to coordinate all the GDPR compliance procedures. ;
  • We carry out compliance audits , several times a year ;
  • We consider GDPR compliance a decisive standard in the choice of our providers , who must provide a high standard of guarantees in terms of data protection.
  • We have established a register of processing operations and a document of compliance ,
  • We have set up a series of strict rules on user’s personal data protection , such as the definition of the data retention period, the extent of the data collected, the exercise of data subject’s rights... ;

That being said, the tool’s compliance does not exempt our customers from their responsibility regarding the use of the tool !  The latter are fully and solely responsible for the use that may be made. It belongs to our customers to ensure the use of the bot they administrate is GDPR compliant. We are working on a series of tips and guidelines to help you in your efforts to become compliant.

Register

Choose your plan

Premium Enterprise
Need more?
  • Chatbots
    Number of Chatbots you can build and manage.
  • Monthly Messages
    Number of messages sent or received by your bot. Starts over every first of each month.
  • No ItsAlive Watermark
    Remove “Made with ItsAlive” watermark from persistent menu.
  • Support
    Intercom Support within 24hours from 9am to 7pm (UTC+2)
  • Free Your plan 1 1000
    Free
  • Solo Your plan 1 5000
    $19/month
  • Plus Your plan 2 20 000
    $49/month
  • Pro Your plan 5 100 000
    $99/month
  • Chatbots
    Number of Chatbots you can build and manage.
  • Monthly Messages
    Number of messages sent or received by your bot. Starts over every first of each month.
  • No ItsAlive Watermark
    Remove “Made with ItsAlive” watermark from persistent menu.
  • Intercom Support
    Intercom Support within 24hours from 9am to 7pm (UTC+2)
  • Direct line Support
    Direct line + intercom support 7jr/7
  • One to one training session
    Training sessions to get started or improve your bots.
  • One demand features
    Specific integrations or features.
  • Agencies & Media Your plan 5 300 000
    $250/month
  • Enterprise Your plan 10 600 000
    $490/month
  • Custom Your plan Custom Unlimited
    Custom

Confirm your subscription

Your product

ItsAlive BASIC plan 1 chatbot 5 000 messages / month No Watermark
ItsAlive BASIC plan Starting August 21, 2018
Price
$19/month

Add payment card

Secure credit card payment, powered by Stripe.

ItsAlive BASIC plan Starting August 21, 2018
Price
$19/month

Congrats!
Welcome to ItsAlive Free.

Congrats!
Welcome to ItsAlive Premium.

Congrats!
Welcome to ItsAlive Enterprise.

Let's go!